Click “Create Order” on your dashboard, fill in the project details, upload any files, and confirm your order summary. You’ll then proceed to secure payment.

Yes. Creating an account helps us link your orders, payments, and chat history so you can track everything in one place.

Once payment is successful, your dashboard will display the order as “Active” and you’ll get an instant notification.

We currently support PayPal for secure and quick transactions. More payment options will be added soon.

No, all orders must be prepaid before work starts to ensure commitment from our team and reserved time for your project.

When your project is marked as “Completed”, you can download all files directly from your dashboard.

Yes, our built-in chat allows you to message the admin directly for updates or to share extra instructions.

Minor changes can be accommodated if the project hasn’t reached the final stage. Major changes may require a new order.

Orders without payment will remain in “Pending Payment” and won’t be worked on until payment is completed.

We calculate cost based on pages, scope, expertise level, urgency, and any extras you select in the order form.

Yes, we offer free revisions within the agreed scope to ensure you are satisfied with the result.

Yes, urgent projects are accepted and priced with a speed surcharge to prioritize your deadline.

We’ll work with you to revise the work until it meets your expectations. Refunds are handled on a case-by-case basis.

Yes, all files and messages are stored securely, and we never share your information with third parties.

Orders can be canceled before work begins. If work has started, cancellation may not be possible.

Yes, we offer discounts for multiple orders placed at the same time. Contact us for a custom quote.

Yes, your dashboard shows live status updates and notifications for every stage of your project.

Absolutely. You’ll get both a dashboard notification and an email when your project is completed.

Yes, receipts are automatically generated and can be downloaded from your payment history.

Yes, you can upload multiple supporting files either during order creation or later from your dashboard.